Here's How We Have Helped Our Clients... How Can We Help You?

Business planning and strategy implementation

• Business plan development for retail grocers, retail florist, catholic elementary school, movie theater, and family entertainment center
• Development of three acquisition teams to purchase various retail companies
• Comprehensive analysis of retail store operations and recommendations for improvement
• Assisted retailers in creating a Vision for their company and establish the action plans necessary to move toward their Vision
• Development, production and ownership of industry leading produce identification guide designed to reduce front-end shrinkage in grocery stores
• Organizational planning and re-engineering

Training

• Developed and implemented fee-for-service training program for wholesale grocery industry
• Wrote various training manuals/handbooks utilizing programmed learning techniques
• Developed, wrote, designed and produced employee orientation manuals and videos
• Development and presentation of various training programs including leadership, customer service, hiring, communications and performance evaluation
• Developed self-directed management training programs
• Developed and implemented “Certified” training programs

Personality testing and professional development

• Identification of management and key leadership candidates using various assessment tools including the Myers-Briggs Type Indicator, 16 PF and Value Survey
• Executive development program to maximize leadership abilities while managing limitations
• Employee assessment and development using the Myers-Briggs Type Indicator and several other assessment tools
• Personal leadership coach

Performance and compensation

• Development and implementation of comprehensive performance management system for retail, manufacturing, service, and banking/financial services employees (MAPS)
• Development and implementation of performance-based bonus compensation system for executives, management and supervisory personnel (Eyes on Excellence)
• Developed scholarship and tuition reimbursement programs

Customer and employee satisfaction

• Investigation and resolution of severe customer complaints
• Development, implementation and analysis of employee and customer surveys; wrote action plans to address issues raised and enhance areas of strength

Staffing

• Execution of hiring agreements, separation agreements, and complete recruitment and selection of management staffing up to and including company President
• Development of decision matrix for hiring of key positions; includes technical, personal and situational musts and wishes
• Developed format for reviewing all positions and building job descriptions

Miscellaneous

• Successful product creation, development, manufacturing and marketing of the Original Fireplace Blanket
• Video production of various orientation and training programs