“I trust him. He combines common sense with professional knowledge. You will be a better business.”
Here's How We Have Helped Our Clients... How Can We Help You?
Business planning and strategy implementation
- Business plan development for retail grocers, retail florist, catholic elementary school, movie theater, and family entertainment center
- Development of three acquisition teams to purchase various retail companies
- Comprehensive analysis of retail store operations and recommendations for improvement
- Assisted retailers in creating a Vision for their company and establish the action plans necessary to move toward their Vision
- Development, production and ownership of industry leading produce identification guide designed to reduce front-end shrinkage in grocery stores
- Organizational planning and re-engineering
Training
- Developed and implemented fee-for-service training program for wholesale grocery industry
- Wrote various training manuals/handbooks utilizing programmed learning techniques
- Developed, wrote, designed and produced employee orientation manuals and videos
- Development and presentation of various training programs including leadership, customer service, hiring, communications and performance evaluation
- Developed self-directed management training programs
- Developed and implemented “Certified” training programs
Personality testing and professional development
- Identification of management and key leadership candidates using various assessment tools including the Myers-Briggs Type Indicator, 16 PF and Value Survey
- Executive development program to maximize leadership abilities while managing limitations
- Employee assessment and development using the Myers-Briggs Type Indicator and several other assessment tools
- Personal leadership coach
Performance and compensation
- Development and implementation of comprehensive performance management system for retail, manufacturing, service, and banking/financial services employees (MAPS)
- Development and implementation of performance-based bonus compensation system for executives, management and supervisory personnel (Eyes on Excellence)
- Developed scholarship and tuition reimbursement programs
Customer and employee satisfaction
- Investigation and resolution of severe customer complaints
- Development, implementation and analysis of employee and customer surveys; wrote action plans to address issues raised and enhance areas of strength
Staffing
- Execution of hiring agreements, separation agreements, and complete recruitment and selection of management staffing up to and including company President
- Development of decision matrix for hiring of key positions; includes technical, personal and situational musts and wishes
- Developed format for reviewing all positions and building job descriptions
Miscellaneous
- Successful product creation, development, manufacturing and marketing of the Original Fireplace Blanket
- Video production of various orientation and training programs