Here's How We Have Helped Our Clients... How Can We Help You?
Business planning and strategy implementation
Business plan development for retail grocers, retail florist, catholic elementary school, movie theater, and family entertainment center
Development of three acquisition teams to purchase various retail companies
Comprehensive analysis of retail store operations and recommendations for improvement
Assisted retailers in creating a Vision for their company and establish the action plans necessary to move toward their Vision
Development, production and ownership of industry leading produce identification guide designed to reduce front-end shrinkage in grocery stores
Organizational planning and re-engineering
Training
Developed and implemented fee-for-service training program for wholesale grocery industry
Wrote various training manuals/handbooks utilizing programmed learning techniques
Developed, wrote, designed and produced employee orientation manuals and videos
Development and presentation of various training programs including leadership, customer service, hiring, communications and performance evaluation
Developed self-directed management training programs
Developed and implemented “Certified” training programs
Personality testing and professional development
Identification of management and key leadership candidates using various assessment tools including the Myers-Briggs Type Indicator, 16 PF and Value Survey
Executive development program to maximize leadership abilities while managing limitations
Employee assessment and development using the Myers-Briggs Type Indicator and several other assessment tools
Personal leadership coach
Performance and compensation
Development and implementation of comprehensive performance management system for retail, manufacturing, service, and banking/financial services employees (MAPS)
Development and implementation of performance-based bonus compensation system for executives, management and supervisory personnel (Eyes on Excellence)
Developed scholarship and tuition reimbursement programs
Customer and employee satisfaction
Investigation and resolution of severe customer complaints
Development, implementation and analysis of employee and customer surveys; wrote action plans to address issues raised and enhance areas of strength
Staffing
Execution of hiring agreements, separation agreements, and complete recruitment and selection of management staffing up to and including company President
Development of decision matrix for hiring of key positions; includes technical, personal and situational musts and wishes
Developed format for reviewing all positions and building job descriptions
Miscellaneous
Successful product creation, development, manufacturing and marketing of the Original Fireplace Blanket
Video production of various orientation and training programs
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